Privacy• Security• Clarity• Choice

Your data. Handled with purpose.

This policy explains what information GrowthFlint may receive, why we use it, when trusted providers may process it, how long it may be kept and the choices available to you.

Email Privacy Team About GrowthFlint

Updated · 31 Aug 2026 Website + services Project Desk Global clients

OUR PRIVACY PROMISE

Privacy should be understandable. Not buried in fine print.

We try to keep information tied to a real purpose: answering an enquiry, delivering a service, running Project Desk, verifying a payment, keeping the system secure or improving the experience.

Purpose first

We should be able to explain why information is useful before asking for it or using it.

Boundaries matter

Project, payment and communication data should stay connected to the work it supports.

Secrets are off-limits

Never send passwords, OTPs, CVVs, bank logins, API secrets, recovery codes, seed phrases or private keys.

INFORMATION WE MAY RECEIVE

What helps us do the work. Nothing for the sake of it.

The exact information depends on how you use GrowthFlint, which service you choose and whether a project, payment or support conversation is involved.

Contact details

Name, business email, phone or WhatsApp number, company, country and other contact details you choose to share.

Stay reachable

Business & project context

Goals, current website, requirements, selected services, timelines, references, files and other details needed to understand or deliver the brief.

Scope clearly

Project Desk activity

Requests, milestones, approvals, client updates, project status, references and other workflow records needed to operate the service.

Run the workflow

Payment evidence

Payment route, amount or currency context, transaction/provider reference, TXID and optional evidence submitted for verification.

Verify before paid

Technical signals

Browser, device, security, performance and page-interaction information that may be generated when the site and approved analytics tools are used.

Protect & improve

Messages & support

Enquiries and service messages sent through email, WhatsApp, Project Desk or other GrowthFlint communication routes.

Keep context

WHY WE USE INFORMATION

Every use needs a reason. Every reason needs a boundary.

GrowthFlint uses information to run real business and service activity. Where applicable, processing may rely on contract steps, legitimate operational needs, consent or legal obligations.

SERVICE DELIVERY

Respond, scope and deliver.

Use contact and project information to answer enquiries, confirm scope, create project records, deliver milestones, manage approvals and provide support.

Enquirerespond

Scopeconfirm

Deliveroperate

OPERATIONS & SECURITY

Keep the system useful and protected.

Use relevant information for security, duplicate/fraud prevention, troubleshooting, service quality, analytics, record integrity and reasonable business administration.

Secureprotect

Qualityimprove

Recordsmaintain

CHOICE & OBLIGATION

Use consent or legal grounds where needed.

Optional technologies or communications may require consent in some locations, while accounting, disputes, fraud prevention or compliance may create legal record-keeping needs.

Consentwhen needed

Lawwhen required

Choicerespected

PROVIDERS, COOKIES & TRANSFERS

Some work needs trusted providers. Responsibility does not disappear.

GrowthFlint uses specialist infrastructure and service providers where needed to host, communicate, process payments, protect systems, measure performance or support delivery.

Service providers

Hosting, email, communications, payments, security, analytics or performance providers may process the information needed to provide their specific service.

Cookies & analytics

Essential storage, preferences, security, performance tools and approved analytics may be used. Optional technologies should follow applicable consent requirements where relevant.

International processing

Because GrowthFlint serves international clients and providers may operate globally, information can be processed outside your country subject to applicable provider safeguards and law.

RETENTION, SECURITY & YOUR RIGHTS

Keep it while it matters. Protect it while it stays.

How long information is kept depends on its purpose, the project or service, accounting and dispute needs, security considerations and applicable legal requirements.

RETENTION

Keep records for a reason, not forever.

Project, payment and communication records can have different retention needs. Information should be deleted, anonymised or reduced when it no longer has a legitimate purpose, subject to necessary records and backups.

Purposedefines need

Recordvaries

Reducewhen possible

SECURITY

Use controls that fit the system.

GrowthFlint uses practical safeguards such as access controls, private project links, validation and operational checks. No online system can promise absolute security, so clients should protect their own accounts and devices too.

Accesscontrolled

Validationserver-side

Secretsnever request

YOUR RIGHTS

Ask questions or make a privacy request.

Depending on applicable law and context, you may have rights to access, correct, delete, restrict or object to certain processing, withdraw consent, or request a copy of relevant personal information.

Accessask

Correctupdate

Deletewhere applicable

QUESTIONS, CHILDREN & POLICY UPDATES

Your information. Your questions. A clear route to both.

GrowthFlint services are designed for business and professional use, not knowingly for children. We do not intend to make solely automated decisions about individuals that produce legal or similarly significant effects. This policy may change as services, providers or legal requirements change.

Business use

GrowthFlint services are intended for business and professional users and are not knowingly directed to children.

Human review matters

GrowthFlint does not intend to make solely automated high-impact decisions about individuals without meaningful human involvement.

Policy updates

When this notice changes, the latest published version and update date on this page become the current GrowthFlint Privacy Policy.

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